Shipping policy
Thank you for visiting and shopping at Be Healthy! We are committed to delivering your favorite healthy treats and products to you as quickly and safely as possible. Below are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
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All orders are processed within 1–3 business days.
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Orders are not shipped or delivered on weekends or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and the shipping method selected:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 1–3 business days | Calculated at checkout |
> Note: Delivery delays can occasionally occur due to unforeseen circumstances, courier delays, or peak holiday seasons.
3. Shipment Confirmation & Order Tracking
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You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
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The tracking number will become active within 24 hours. You can use this number to monitor your package's journey directly on the courier's website.
4. Damages and Issues
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Be Healthy is not liable for any products damaged or lost during transit. If you received your order damaged, please contact the shipment carrier to file a claim.
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Please save all packaging materials and damaged goods before filing a claim. Take photos of the damaged items as they arrive to assist with your claim.
5. International Shipping
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Currently, we primarily ship within our main operating region. If international shipping is available at checkout, please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
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Be Healthy is not responsible for these charges if they are applied; they are the responsibility of the customer.